1 cm = 0.3937 inch, 1 inch = 2.54 cm
The size is manually measured, and the error of 1-3 cm is unavoidable. Please understand. The unit of size is(cm), the unit of weight is(g).
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Welcome to Hyshina Official Store. Your satisfaction is most important.
Due to cutting process, there is some floating fur on surface, when you shake it, the fur will come off a little. It is normal, not quality problem.
After a long journey and squeezed in a package, the fur might be disorganized. Please use hair dryer in cold air or put the product in a ventilated place for a few days, the fur will become fluffy again.
Please remark color and model clearly when you make a new order,so we can deliver to you asap.
About Return and Refund
We ensure the quality of all the items. The products can be returned or changed without giveing reasons in 7 days. In order that the process will be unhindered and accurate, please contact with our online customer service staff. The returned goods (including the tag and the packing bag) must be new and intact, without any damage, washing and modification mark. The attachment must be complete. We refuse to receive the surface mail and consignee-pay package, please choose a highly cost effective express company.
The size chart is porvided by the factory and there may be some errors about 3 cm its normal. So it's better for you to contact our customer service do not mind, tell us your personal information by height, weight and bust size. We will advice right size for you.
All of items are real leather and natural fur, its normal to smell a little when you receive the package. Because they are made by hand, it can not be garenteed that they will be all exactly the same as the goods online. Certain product may have small problems like thread or crooked joint,but it won't affect wearing. Accessory and attachment like button, zipper and lining will change irregularly. All the pictures are only for reference.
(All those information we mentioned above can not be as dispute reasons, welcome to contact our customer service)
1. If you are satisfied with our products and services, please leave your positive feedback and 5 stars.
2. If you have any problems with our products or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.