Installation and Customization:
Software: Windows 7 or 10 will be factory pre-installed according to the specific model of the computer. In general, Windows 8 or 10 is for Touchscreen computers, and Windows 7, 8 or 10 for Non-Touchscreen computers. Windows 10 will be installed for most computers if possible.
Language: For Russian Federation, Russian Keyboad + Russian Windows will be installed. English will be installed for the rest of the world, by default. We can install Any Major Languages available (French, Spanish, German, etc.. Please state your choice of language in your Order note, if necessary. English/French/German/Hebrew/Russian/Spanish Office 2013 will be installed. All software are for testing purposes only. Both Software and hardware are well tested before product dispatch.
Keyboard: For Russian Federation, keyboard with Russian + English letters will be shipped. For the rest of the world, standard English keyboard will be shipped by default. We may provide Bright White PVC layout of Azerty / German/ Hebrew/ Portugues / Spanish or any languages on keyboard for Free. Please mention your request in your Order note if necessary.
Logo: (OEM service) Normally, we ship with plain ultrabook as shown in our picture. However, we may put the logo for you as you like it, if service is available at the time, and that your country do accept this. Please contact us, and we would make the arrangement if applicable (cost $20)
On Shipment & TAX (Very Important)
Customs Import Tax: Taxation is responsibility of buyers. Your government may or may not collect tax from you according to the laws of your country.
Want Fast Shipping ? Please Read:
Full Address, Zip code, Phone & eMail. DHL Requires a Full and Formal Address with Correct Zip Code to be Verified before Accepting your parcel. Please check the post office website of your country or hotline for the correct information. Also, a correct mobile phone number(plus a second phone number) with email address is necessary for the Courier to contact you before delivery. Informal address accepted by Post Mail will NOT be accepted by Express service, and will cause serious delays.
DHL Remote Areas List. If your address is in the Remote Areas List, please choose EMS or other Post Service instead, to avoid delay of shipment. Check your address in this webpage: raslist.dhl.com/jsp/first.js
Russian Federation. Full Name to match your Identity document is required by your government to receive international parcel.
Shipping Method: EMS/DHL service is recommended for Faster and Reliable service. Tracking information will be online about 3-7 days after product dispatch. Due to dynamic availability and situations with International Logistics, we may ship your product with the most appropriate service. For example, if your address in defined by DHL as remote area, we may arrange to ship via EMS or other Air Mail services instead.
Service and Feedback
Service: Our honor to provide you 5 Stars service. Feel free to contact us. Replies within 1 business day. We’re happy to solve any problem to your satisfaction.
Feedback: Your 5 Stars Rating is a compliment to the service people who work hard for you. We would appreciate!
If you have any problem with your order, please do Not Rate, and kindly give us a chance. Contact us immediately, and we will be happy to solve any problem to your satisfaction.
Warranty: Our Service Center in Hong Kong provides Quality aftersales service, at your convenience. For computer products(Except any accessories), 1 Year Standard Warranty will be provided to our 5 Stars buyers.