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HBCBX 15.6-inch 2K Digital Photo Frame 1920 * 1080, Horizontal and Vertical USB/SD Video, Music, Picture Christmas Gift

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Main functions:

1: Movie (video) playback, 720P and partial 1080P (30fps)
Supported formats: MKV, MOV, MPG, FLV, AVI, VOB, MP4, 3GP
2: Picture (photo) playback, supporting formats: JPEG, BMP, GIF, PNG
3: Music playback, supporting formats: MP3, WMA, OGG, APE, FLAC
4: File management, supports reading electronic books in TXT format
5: Calendar display, this mode displays the calendar, time, and photos simultaneously
6: Settings (specific settings for frame playback are as follows) All settings can be selected from the remote control or the buttons on the back of the frame, up, down, left, right.
1: : Language settings, default to Simplified Chinese at the factory. The photo frame will be reset due to power failure, and if it is turned on in English, the Chinese language needs to be reset
2: Automatic playback, can choose to start automatically playing content (movies, pictures, music, pictures+music, mixed playback, none)
3: Brightness adjustment, left and right button adjustment
4: Date modification: Press confirm on the remote control to enter, the font will turn red. Use up and down keys to adjust, left and right keys to switch, and then press confirm to exit.
5: Time modification: Press confirm on the remote control to enter, the font will turn red. Use up and down keys to adjust, left and right keys to switch, and then press confirm to exit.
6: Image effects, which are photo switching effects that can be selected according to preferences
7: Screen rotation, select 270 ° to play vertically (if the image and video are in landscape ratio, the playback screen may not be full screen, otherwise it will stretch the screen. It is recommended to play photos and videos in portrait ratio)
8: Breakpoint memory playback, after opening, playing movies and pictures will return to the screen before shutting down.
9: Automatic copying, the photo frame with built-in memory can automatically copy the content of the USB drive, and the photo frame without memory does not need to be set.
10: Picture browsing display time, playback time for individual photos, set according to needs
11: Image scale, it is recommended to choose raw or automatic. If some photos are enlarged or the body scale is incorrect after playback, this option needs to be adjusted.
12: Video ratio, it is recommended to choose to play at the original size
13: Repeat mode, repeat all, repeat randomly, repeat one, choose according to needs. When you want to display a single photo separately, just choose to repeat it
14: Automatic power on, select switch and set time according to preference
15: Automatic shutdown, select switch and set time according to preference
16: Alarm clock time, select switch and set time according to preferences
17: Factory settings (restore factory settings, English menu after restoration)
7: Simultaneously playing music and photos (this function requires remote control selection, with the green and red buttons at the top of the remote control in the middle)
Notes:
1: Supports 2G-32G USB or SD cards, but cannot recognize beyond 32G. There are many unreadable files in the USB drive, which can cause the frame to play black screen for a long time. At this time, it is necessary to shut down and restart. It is recommended to clean up the junk files on the USB drive.
2: The photo frame does not come with memory and needs to be used with a USB flash drive or SD card. The list sorting is based on the order of importing USB drives, and you need to arrange the order of importing USB drives yourself.
3: The picture frame display does not support or cannot be played due to incorrect content format or resolution in the USB drive. Please make your own changes.

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of INTERCONTINENTAL STORE (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://intercontinentalstore.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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