1.Why I need pay tax for our local Express or for local customs ?
Answer : if your local Express company charge your money ,please ask them why charging fee . and for what ? it is very important for buyer.About customs charging fee . no body can control , every country customs has different Import and export tariff system.
2.How many days I will receive my printer ?
Answer : normally , after update first tracking information, it needs 5-10 days
3.Why my order always do not have detailed tracking information ?
Answer: after you finished payment , we need 1-3 days handle order ,then send to Express company . Express company need check and records ,then arrange delivery . as normal, it needs 3-5 days update first tracking information . if there is no informations within 7-10 days .Please contact buyer servicer.
4. Whether global free shipping or not ?
Answer :It is not global free shipping .due to Express company's different charge standard in different countries, so we just provide part of country free shipping.
5.Why i need pay remote area fees ?
Answer : Due to Express company (DHL, FedEx,UPS , EMS etc) delimit different areas as remote area based their standard. so we do not know whether your address is a remote area before we get your address information . so, if your address is remote area , need pay remote area fees .