1. If you have any questions about the product model (package contents/parameters/dimensions/voltage/plug standard/local language translation), please contact us, and we will provide you with detailed information. Please refer to the images under the “Color” options on the product page to confirm the product model you have selected. If no image is displayed, please contact us.
2. Choose DHL/UPS/FedEx/EMS commercial express shipping (delivery within 1–7 days after dispatch). Please contact us for the latest quotation and available shipping discounts.
3. For certain overweight or oversized products, the product price and shipping cost may vary. Please contact us before purchasing to confirm the latest price, shipping cost, available discounts, and shipping method. The size limits for each shipping method are listed below (specific limits may vary by country/region, please contact us for confirmation): If the product you purchase exceeds the applicable size limit, please do not select that shipping method, otherwise we will be unable to process your order.
[AliExpress Standard Shipping] Longest side <105 cm, total dimensions (length + width + height) <200 cm
[AliExpress Shipping for Large Goods by Land] Longest side <150 cm, total dimensions (length + width + height) <300 cm
[AliExpress Shipping for Large Goods by Sea] Longest side <330 cm, total dimensions (length + width + height) <370 cm
[DHL/UPS/FedEx/EMS] Please contact us to confirm the latest shipping rates
[About Shipping Fees]
Our store sells large-sized products worldwide and ships directly from China. Since international shipping costs vary by destination country, we are unable to offer one fixed free-shipping price for all regions, therefore, we list the product price and international shipping cost separately, and customers are required to pay the international shipping cost from China to their destination. Most of our products do not include free shipping, and free shipping is available only for a limited selection of items. For products without free shipping, the total amount you pay is equal to the product price plus the international shipping cost (which is essentially the same total price as when the shipping cost is included in the product price). Shipping fees are automatically calculated by the official AliExpress system, but the calculated amount may not always be accurate, you may contact us before placing your order to confirm the final shipping cost.
[Shipping Methods]
Products exceeding the size and weight limits (over 30 kg) cannot be shipped via AliExpress official Cainiao Logistics. Please select “DHL/UPS/FedEx/Seller’s Shipping Method/China Post Air Parcel” as the shipping method. “China Post Air Parcel” does not include customs clearance or import duties and taxes; buyers are responsible for customs clearance and payment of any applicable duties and taxes. If you choose DHL/UPS/FedEx/EMS commercial express shipping, please contact us for the latest quotation, shipping discounts, information on whether import duties are included, and other details. For certain overweight or oversized products, the product price and shipping fee may change. Please contact us before purchasing to confirm the latest price, shipping fee, discounts, and available shipping methods. All shipping methods provide end-to-end tracking. Once the package arrives at the destination, it will be delivered directly to your address. Buyers do not need to pick up the package themselves or pay any additional logistics fees. The size limits for each shipping method are listed below. Specific limits may vary by country/region; please contact us for confirmation. If the product you purchase exceeds the applicable size limit, please do not select that shipping method, otherwise we will be unable to process your order.
[AliExpress Standard Shipping] Longest side <105 cm; total dimensions (L+W+H) <200 cm
[AliExpress Shipping for Large Goods by Land] Longest side <150 cm; total dimensions (L+W+H) <300 cm
[AliExpress Shipping for Large Goods by Sea] Longest side <330 cm; total dimensions (L+W+H) <370 cm
[China Post Air Parcel] Longest side <120 cm; total dimensions (L+W+H) <180 cm
[Seller’s Shipping Method] No size limit. However, if the package exceeds standard dimensions, additional oversize surcharges and fuel surcharges may apply.
[DHL/UPS/FedEx/EMS] Please contact us to confirm whether shipping is available for large-sized products.
[Delivery Time]
[DHL/UPS/FedEx/EMS] Air freight (delivery within 1–7 days)
[China Post Air Parcel] Air/Sea/Rail freight (delivery within 10–30 days)
[Seller’s Shipping Method] Air/Sea/Rail freight (delivery within 10–60 days)
[AliExpress Shipping Method] Please refer to the official estimated delivery time (delivery within 7–35 days)
[Processing Time]
The presale notice shown on the product page, “item ships within 10 days,” does not represent the actual processing time. In-stock products are normally shipped within 1–3 days, except for special customized products. Out-of-stock or presale products are usually shipped within 2–5 days. Please do not cancel the order during the processing period. If the product is out of stock or cannot be shipped to your country, we will send you a message through the platform. Please check your platform messages after placing your order.
[Safe Shipping]
We provide more professional packaging services for large-sized products. Each product is individually packed by a professional technician using specialized protective furniture packaging to ensure that it arrives safely.
[Easy Assembly]
We provide a complete set of dedicated assembly tools and step-by-step assembly instructions with our products. Our customer service team also provides online installation guidance to help you assemble the product smoothly.
[After-Sales Service Guarantee]
For after-sales issues caused by the seller, such as damaged products or incorrect items being sent, we will unconditionally arrange a return and refund and provide compensation.
